Dupaco’s MoneyCard debit cards now include EMV chips to help keep your personal information secure.
Using your EMV card at retailers is easy. Provided that the retailer has an EMV chip-enabled payment terminal just insert your card into the card reader in the bottom slot of the terminal, then follow the on-screen prompts. Remove the card when prompted.
Your new EMV card will also have the traditional magnetic stripe. In terminals not equipped with EMV readers, you should use your card as a swipe card.
Yes. Your EMV card can be used in an ATM to withdraw cash, make deposits, and check balances just like you could do with your old card.
All cards will need to be activated by each individual cardholder. On an account with joint cardholders, each cardholder will need to call to activate. Activating one card will NOT activate the other.
To activate a card, please call the number on the sticker affixed to your card: (888) 691-8661. You will need to call from the phone number Dupaco has listed on your account. Be ready to enter the following information to complete card activation:
- Full Card Number
- Last 4 digits of your SSN
- Your date of birth – entered as MM/YY
To PIN your card, please call the number on the sticker affixed to your card: 888-891-2435. You will need to call from the phone number Dupaco has listed on your account. Be ready to enter the following information to complete selection of your card PIN:
- Full Card Number
- Last 4 digits of your SSN
- 3 digits on the back of the card
Yes, in fact EMV cards are highly recommended for members traveling internationally. If you are planning on international travel and have not yet been re-issued an EMV card, please contact Dupaco.
