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| Dupaco's newest full-service Pennsylvania location now open |
| Posted: | July 1, 2010 |
| Details: | Dupaco Community Credit Union opened its eleventh branch, located at the corner of Northwest Arterial and Pennsylvania Avenue, Dubuque, on Monday, July 12 at 8:30 a.m. The property at 3999 Pennsylvania—formerly owned and occupied by East Dubuque Savings Bank (EDSB)—will reopen as a full-service branch to Dupaco members and member-prospects, offering personal financial coaching, member deposit and loan services; investment services through Dupaco Financial Services; and business and personal insurance through Dupaco Insurance Services. Hours of operation for the new branch will be:
* Monday through Thursday, 8:30 a.m. to 5:30 p.m. * Friday 8:30 a.m. to 6 p.m. * Saturdays, drive-up lanes will serve members from 8:30 a.m. to 12:30 p.m.
A 24-hour drive-up ATM also is available.
Additionally, the new location belongs to the Credit Union Service Center network, whereby members of participating credit unions around the country can perform credit union transactions at no cost. The addition of the Pennsylvania branch location will not impact its service coverage at other existing Dupaco locations.
Dupaco staff who will relocate to the Pennsylvania branch to serve members include (photos attached):
- RJ Montes, Assistant Vice President, Branch Manager and Lending Consultant;
- Brenda Atkinson, Member Service Representative and Lending Consultant;
- Tammy Wood, Member Service Representative;
- Dave Ernst, Member Service Representative; and
- Diann Mozena, Member Service Representative and Greeter.
Dupaco took possession of the property from EDSB on June 30, after the proposal received regulatory approval from the Iowa Division of Credit Unions and the Iowa Division of Banking. In March, EDSB and Dupaco released a formal announcement regarding the sale of the building to Dupaco. No customer accounts were included in the transaction. Dupaco Community Credit Union President and CEO Bob Hoefer says Dupaco is stronger than ever, and that the credit union’s growing membership and robust success has surpassed credit union growth plans, resulting in increased current and future space requirements.
“Dupaco and its members are money ahead,” says Hoefer. “The addition of the location at 3999 Pennsylvania offers Dupaco members another convenient location on the west side of Dubuque, as well as a more cost-effective approach to consolidate the growing credit union’s back office operations.”
“Dupaco remains well capitalized after the purchase of the building,” adds Hoefer.
Dupaco member deposits are federally insured for at least $250,000, and IRA accounts up to $250,000, by the National Credit Union Administration (NCUA), a U.S. government agency. Dupaco in 2009 also was recognized as one of the Top 10 “Top Performing” credit unions in the United States.
Based on a comprehensive future space needs analysis, Hoefer says the property addresses three key strategic issues.
“Dupaco members gain immediate access to a conveniently located full-service branch, we add capacity to ease current operational constraints, and the credit union gains extra space we can systematically and cost-effectively grow into over time,” says Hoefer.
“The Dupaco board and management team have determined that the arrangement strategically supports the credit union’s mission to improve its members’ financial position and build valued relationships by delivering personalized financial advice, products, and service while maintaining a fiscally-sound business,” says Hoefer.
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